A clean and well-draining sewer is key to the functionality and cleanliness of any facility. In case of a backup or any other form of damage to your sewer system, contact a manhole cleaning service to analyze the problem. To help you distinguish the professionals from the rest, here's what to look for in a manhole cleaning service.

Equipment With Skilled Operators

Every manhole cleaning service should have knowledgeable technicians who are equipped with the necessary professional equipment. Such equipment includes excavators, hoses, trucks, vacuum cleaners, and more. Inquire about the equipment each company has available to fix your sewer back up problem and carry out routine sewer maintenance. Research a bit on your own to assess whether the business is really equipped to handle your issue.

Years of Experience

A manhole cleaning service worth its salt should have years of experience in its field. Businesses that have been active in their community for 10 years or longer are likely to have a solid reputation for addressing issues effectively and efficiently. When asking about the company's qualifications, also be sure to find out how many years they've been operating.

Licensing and Certification

Most companies claim to be experts at addressing sewer issues, but not all of them are licensed and certified. As is the case with all industries, one can determine whether a company is adequately qualified by checking for essential licensing and certification credentials. You can save yourself a lot of time and money if you hire a verifiably certified service to do the work.

Outstanding Customer Service

A manhole cleaning service with friendly customer service personnel will make your experience more pleasant. Look for a service whose professionals use a polite tone on the phone. Professional customer service operatives should also play an active part in helping you make sound decisions. This extends to the person who answers your call or message, the expert who gives you an estimate, the technicians who come to your site, and the financial coordinators who manage payments.

Emergency Services

A sewer blockage or other issue can occur suddenly and at an inconvenient time. Look for a manhole cleaning service with emergency response phone numbers to ensure they can address problems as they arise. It helps to be mindful of what goes into the drains, but it's impossible to keep them fully clean forever. According to Recycling Revolution, the U.S. is the number one producer of waste in the world at 1,609 pounds per person per year. There's a reason why we need septic cleaners, and that need isn't going away any time soon.

Finding a reliable service can seem daunting, but there are plenty of clear signs you can look for that'll keep you on track. Give us a call at Bluffton Aeration for help today.